FAQs

  • How does Delivery & Pickup work?

    Depending on the venue/location of your event additional fees may apply for same day or next day pickup. Additional fees may also be applied depending on the accessibility of the location.

  • How does payment work?

    Down payment is 50% of total rental due on day of booking. Remainder is due on date of delivery.

  • What is our cancellation policy?

    All deposits are non-refundable. Please contact our experts prior to your event so we can make sure you pick something you will LOVE!

  • Not sure what you want?

    We have an amazing in house team that would love nothing more than to walk through your events unique needs.

  • Can I get an estimate?

    Part of our experience here at Simply Rented is offering free consultations and walk throughs of our warehouse to give you a better idea of what all we have to offer. We also provide free estimates for your special event.

  • How far ahead do I need to book?

    ASAP! We pride ourselves on offering truly one of a kind experiences and want to make your event nothing short of amazing. In order to do this we need to be able to plan for your unique needs as far out as we can, especially for our custom pieces.